Christopher Hamer, the Property Ombudsman, has stated today on the BBC that he is ‘baffled’ by the rise in complaints against estate agents. They are at the highest level since records began 20 years ago.

And with property prices at near peak values and agents that work on percentages trying to extract the most money they can from you, it means that High Street estate agents fees are at a high also. The average is £3450 in the UK.

So the Ombudsman, who operates a redress scheme for the consumer against estate agents, is baffled by the number of home sellers complaining?

Well we’re not confused at all as to why…. Because it’s clear that the public have had enough of paying through the nose for awful service from expensive estate agents in the town centres of the UK who do precious little than take a few photos and stick them on the internet and then fail to return people’s calls, close early, are rude and unreliable.

The appalling value for money that traditional High Street estate agents represent is something that, at last, is coming home to roost.

Sell your house online. Better, for less.

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