Selling a home is a big decision and it is important to have a great estate agent along for the ride to facilitate the process. But in the sea of choices, how do you choose the best person for the job? We have compiled a list of tips that will help advise you during this milestone.
Word of Mouth or Reviews
This is the starting point of finding an estate agent. Word of mouth from a trusted source is the first point of call in your hunt, along with checking review sites for other customers’ feedback on their selling journey. AllAgents and TrustPilot are excellent sources to look at while narrowing down your search if there are no recommendations from people close to you. These reviews are both accurate and honest, because it comes from people who were exactly in your situation.
Online or High Street?
This is another important question at the beginning of your search. A new style of estate agent has emerged in recent years: the online estate agent. At eMoov, our philosophy is to empower our customers and give them the best service all for a fixed fee. We team up with our customers for every step of the selling process and ensure that they are happy with our professional service. Whereas, traditional high street agents are just that – traditional. They are what we know estate agents to be and their fees are extortionate for a service that is mediocre at best.
When you finally narrow down your search, it is important to ask questions and ensure that the estate agent is on the same page as you. A great agent knows the market in your area. You want to know how your home will be marketed, if the potential buyers will be accompanied while they view your home, what your role is in the selling process, how they deal with prospective buyers and all other questions that may pertain to you or your house individually. It is important to have 100% transparency between you and your agent. This is a good time to assess if you trust the estate agent and decide if you want to go forward with them during the journey of your property sale.
Fees and Payment Scheme
We are talking about a large sum of money in a property sale, which is why looking into the costs and commission of your estate agent is a deciding factor in the selling process. At eMoov, we have a fixed fee without any commission that can be paid upfront, in the middle or at the end of the sale. However, a number of estate agents add a commission percentage on top of their fee. This can end up costing several thousands of pounds and can shoot up drastically depending on the selling price of the property. It is for this reason that discussing fees with an agent is essential. At the end of the day, you have to follow your gut feeling and make sure that the agent you chose feels right. You want someone that is going to fight your corner and that has your best interest at heart, but that also charges appropriate fees while showing you great customer service. Good luck!