At first glance, the job of an estate agent is pretty straightforward. Suggest a valuation of your property based on market prices, help with negotiations, and make sure the entire selling process is as smooth as can be.
The fundamentals are clear for everyone to see, but estate agents have more strings to their bow. Those smaller, more intricate aspects of their job often go unnoticed – from recommending conveyancers to making themselves available 24/7.
This post isn’t so much of an ode to estate agents. Think of it more like a deeper dive into the things they do that you might not necessarily know about. So, without further ado, here are the things you didn’t know about estate agents.
Agony aunt – or uncle
Selling your home is stressful. In fact, it’s one of the most stressful experiences someone goes through. Estate agents are there to act as advisors, helping you to feel more comfortable with one of the most significant financial transactions of your life.
Providing a great experience goes beyond the ‘expected’ parts of the job – it entails giving insight for customers and making sure they are entirely comfortable with every aspect of the process. Sometimes that includes helping them understand how the property market works.
Other times it’s about reassuring them if things aren’t going as you expected with the speed of your sale. They’ve been there, done that and got the t-shirt, and can relay that value knowledge they’ve learnt to help put you at ease.
Making decisions easier
The semantics of selling a home might seem quite easy: accept the highest offer. But nothing is ever as simple as it seems. Believe it or not, the highest offer isn’t always the best one. Your agent is on hand to help you make the decision that’s right for you.
Sometimes a buyer might be offering less but is willing to move in sooner, which could help you with your own move. And if someone offers way over the asking price, your agent will be able to help you gauge the validity of the offer, too.
Unfortunately, they don’t have a crystal ball and they always tell what’s going to happen with an offer. But they should be able to recognise certain situations and help you avoid them or fix them by acting accordingly.
Keep it moving
The average property sale takes around 90 days. There are plenty of things that need to happen during that time, from conveyancing to a mortgage broker if you’re buying. An agent is there to make sure everything keeps ticking along nicely.
Whether it’s chasing up with people when necessary or keeping you informed with the process, think of your agent as multi-tasker numero uno. One minute they might be explaining local market conditions during the pre-sale; they next they’re helping you choose a solicitor.
Talking of solicitors: the conveyancing process can be a stressful experience in itself. Agents will put you in touch with the correct people when you’re going through the buying process to make things less stressful. From a good mortgage broker to a tip-top conveyancer, they can recommend the best of the bunch and explain what happens when you’re going through the process.
Friends 4 life
You might think that your relationship comes to an end once the sale is complete. While that may be the case with some estate agents, here at emoov we understand the importance of aftercare. Our agents manage you throughout the completion process and are there once the sale is complete.
If you have questions, whether they’re about your next move, general advice, or maybe you just want to say ‘hi’, our agents are ready and waiting. It’s one of the ways we’ve built our reputation as a people-first online estate agent.
Making the most of an estate agents’ skills
Your dedicated agent is there to help make your sale plain sailing. If any issues do crop up, they can mitigate problems and keep things on track. Think of your agent as a jack of all trades in the property industry – someone who is there to make sure you get the best service and the best sale.